invextech

Unclear direction. Slower growth

Growth gets harder when priorities compete, decisions drag, and nobody has a clear view of what is holding the business back. We find the friction and turn it into a practical plan.

Start here

Which of these is true in your business?

These are the patterns we see most often before anyone has named the real problem. Tick what you recognise and we will describe what usually sits underneath it.

What you are describing

0 of 8 selected

Select a symptom above and the pattern underneath it appears here. Most businesses recognise three or four, and they usually share one root cause.

What it costs

Rework is the most expensive thing you are not measuring.

Work that has to be done twice rarely appears anywhere. Put in roughly what it costs you and see the annual figure. These are your numbers, not our estimates.

12

Whatever your unit of delivered work is: a project, an install, a client month.

4

Time spent redoing, correcting, or chasing because something was unclear first time.

$40

Salary plus the real cost of employing someone.

Rework cost per year$23,040
Per month
$1,920
Hours per year
576

Some rework is unavoidable and some is the cost of doing creative work. The number matters less than the fact that most businesses have never put any number on it at all, which is why it never gets prioritised.

How we find it

We look at how work moves before we look at strategy.

Strategy problems and flow problems look identical from the inside. Telling them apart is most of the value, and it has to happen in this order.

  1. 01

    Understand what the business is actually trying to do

    We start with where you want the business to be and what is in the way, in your words. Not a vision workshop. A direct conversation about what good would look like in twelve months and what you think is blocking it.

    You get:
    a written problem statement
    Typical:
    first week
    Who is involved:
    you, and anyone who owns a number
  2. 02

    Map how work actually moves through the business

    We follow real work across teams: who touches it, where it waits, where it goes back. The map almost always surprises people, because the gap between the official process and the real one is where the cost lives.

    You get:
    an end-to-end flow map
    Typical:
    1 to 3 weeks
    Who is involved:
    the people doing the work
  3. 03

    Find the constraint, not the symptom list

    Most businesses can list twenty problems. Usually a small number of them are causing the rest. We identify which, and we show the reasoning so you can disagree with it.

    You get:
    the constraint, with evidence
    Typical:
    1 week
    Who is involved:
    the leadership team
  4. 04

    Agree a sequence you can actually run

    A plan that assumes a free team is fiction. We sequence changes around the capacity you really have, starting with the one that unblocks the most other work.

    You get:
    a phased roadmap with owners
    Typical:
    1 week
    Who is involved:
    whoever has to deliver it

What we do

Be honest about what a better system cannot fix.

Operational work solves operational problems. If the real issue is the offer, the pricing or the market, a tidier process will make the problem arrive faster. We would rather say that early than take the project.

A system genuinely helps here

Problems caused by how work moves, not by what you sell.

  • Work waiting on decisions, approvals or information
  • Quality that varies depending on who did the job
  • Handoffs between teams where things get dropped
  • Knowledge that only exists in one person's head
  • Reporting that arrives too late to change anything
  • Repeated work caused by unclear briefs or scope

No system will save this

Different problem. We will tell you if we think this is what you have.

  • An offer the market does not want at the price you need
  • A role filled by the wrong person for the job
  • Growth targets that the current capacity cannot physically meet
  • A culture problem being described as a process problem
  • Cashflow pressure that needs a commercial fix, not a workflow
  • A founder who does not want to let go of decisions

Tools we use

What we use to see your business clearly.

Consulting without evidence is just confident opinion. These are the inputs we work from, and we tell you which ones we could not get.

Your own numbers

We work from the data you already have rather than asking you to build new reporting before we start.

  • Financial reports
  • CRM and pipeline data
  • Delivery and job records
  • Time and capacity data

Conversations with your team

The people doing the work usually know exactly where it breaks. They are rarely asked in a way that makes it safe to say so.

  • Structured interviews
  • Shadowing real work
  • Team workshops
  • Anonymous input where useful

Process and flow mapping

We draw how work really moves so everyone is arguing about the same picture instead of their own version of it.

  • End-to-end flow maps
  • Handoff analysis
  • Bottleneck identification
  • Capacity modelling

Where it gets written down

The output has to live somewhere your team will actually open after we leave.

  • Written roadmaps
  • Documented processes
  • Dashboards in your tools
  • Owner and accountability maps

On frameworks. We do not arrive with a proprietary model that your business has to fit inside. The method is simple: follow the work, find where it stops, understand why, and fix that. Anything more elaborate usually serves the consultant more than the client.

What changes

How a decision moves, before and after.

This is the pattern we see most often in businesses between roughly ten and sixty people. The work is not the slow part. Waiting for a decision about the work is the slow part.

  1. 01Issue comes up mid-deliverytrigger
  2. 02Team is unsure who decidesgap
  3. 03It goes to the founder's inboxqueue
  4. 04Waits for the next available slot2 days
  5. 05Decision made with partial contextrisk
  6. 06Team reworks what was already builtrework
  7. 07Nothing is written down for next timegap

Six of these seven steps are waiting or repair. The business is paying for the delay twice: once in idle time and once in the rework that follows a rushed decision.

Questions to ask

Six questions worth asking any consultant.

Consulting is easy to sell and hard to judge before you have paid for it. These questions tend to separate advice you can act on from advice that sounds impressive.

  1. 01

    What would make you tell me not to do this?

    A consultant who cannot describe the conditions under which they would walk away has an incentive to find a problem they can bill for.

    Our answer: If the constraint is commercial rather than operational, we say so. The section above lists what we believe we cannot fix.

  2. 02

    Will I get something I can use if we stop after the first phase?

    Discovery that only has value if you buy the delivery phase was never really discovery.

    Our answer: The flow map and the constraint analysis are yours at the end of phase two, whether or not we continue.

  3. 03

    Who will actually be doing this work?

    Some firms sell with their most experienced person and deliver with their least. Ask who is in the room after the contract is signed.

    Our answer: The people who scope the work are the people who do it. We are a focused team, which is the reason this is possible.

  4. 04

    How will we know if this worked?

    If success cannot be described before the project, it will be described afterwards in whatever way is most flattering.

    Our answer: We agree what should change, and how you will see it in your own numbers, before the work starts.

  5. 05

    What do you need from my team, honestly?

    Every engagement costs your team time. A partner who pretends otherwise is planning to work without the people who know the answers.

    Our answer: We tell you the hours we need from which people up front, because a map built without them is a map of the official process.

  6. 06

    What happens to the recommendations after you leave?

    A strategy document that nobody owns is a very expensive PDF.

    Our answer: Every item in the roadmap has a named owner on your side before we finish, or it does not go in the roadmap.

This starts with a conversation, not a proposal.

We would rather spend an hour understanding whether we are the right fit than send a document that assumes we are. If the problem turns out to be outside what we do, we will say so.

  1. 1A direct conversation about what feels stuck and why.
  2. 2We agree what a useful answer would look like before any work starts.
  3. 3A short, scoped discovery phase with a defined output.
  4. 4You decide whether to act on it, with us or without us.

What is actually holding your business back?

Describe it in your own words. We will tell you whether it sounds like a process problem, and what we would look at first.

Start that conversation